If you run a local service business in US then it’s very important for you to get a good conversion rate from your website form submission.
A positive first impression is a vital start to forging a strong relationship with potential customers. Welcome messages act as a great strategy to be a part of the customer journey, understand them more, and provide better understanding of taking the next action to use the services successfully.
Why are Welcome Messages Important?
With a 98% open rate, texting provides one of the most effective ways to reach new leads.
- Welcome SMS have 98% higher open rates and engagement than other marketing emails. They give better clarity about the brand to the users and reassure the impression they hold about your business.
- A survey of over 6,000 people found that 9 in 10 consumers would rather receive a text from a businesses than a phone call.
- The average SMS click-through rate is 17%
- 44% of people prefer to receive text promotions
- Welcome messages are vital for educating customers and motivate them to take the right actions. It helps as a stepwise guide to proceed to use the product or service in the proper way.
So how do we integrate welcome SMS system?
You can easily enable this feature on your website by using Gravity Forms, Zapier and Twillio.
You just have to connect Gravity forms with Twillio (SMS sending service) with the help of Zapier.
Gravity Forms is a wordpress plugin to create advanced and beautifully designed forms for your local service business. It helps site owners create forms directly on to their wordpress powered website.
The only WordPress form management plugin you will ever need. Packed with tons of time-saving tools and features.
With this plugin, you can add contact forms, quizzes, and surveys to your website with ease. It is popular for features like conditional formatting, which automatically shows or hides certain questions based on users’ answers to previous questions, and routing, which directs form submissions to email addresses specified in the contents in the form submission.
Gravity Forms has been around for more than a decade, and it has become a trusted, go-to name in the WordPress form plugin space. In this post, we’ll learn how to install Gravity Forms on your website and set up welcome SMS for your website form submissions.
Industries That Use Text Messages for Lead Gen
Any business can benefit from connecting with prospects in a more effective way. Learn how folks in your industry automate the process.
- Real Estate – Texting has a proven track record of helping realtors promote listings and generate sales. It’s simply a quicker way to engage people: the average response time for a text message is 6,000% (60X) faster than email. Realtors can use text messages to invite people to and follow up after an open house, capture interested buyers with keywords on for sale signs, share new and similar listings to clients, collect reviews, and more!
- Local Service Businesses – Businesses like HVAC, Roofing, Remodeling, Solar, Windows & Doors etc should definitely set up welcome SMS to receive lead submissions and also send welcome SMS to prospects plus increase their call answering rate by increasing recall value.
- Fitness Centers & Gyms – Fitness SMS is a great way to attract new members to your gym, and keep them coming back. Share promotional offers, set up a text message referral program, and automate a welcome sequence of messages that hook new leads from free trial to monthly members!
- Texting for car dealerships is all about creating an open and responsive relationship between the customer and salesperson. SMS gives you a 24/7 line to your leads with concierge-level customer service. Text messages are perfect for scheduling showroom appointments, fielding requests for more information on a vehicle, promoting new models to interested prospects, following up with web forms, and collecting ratings and reviews!
- For insurance agents, texting is a fast, responsive, and customer-preferred way to reach your leads who are probably comparison shopping several providers simultaneously. Texting can be an efficient way to schedule phone calls or meetings, answer quick questions and provide quotes. You can even integrate SimpleTexting with social tools like Facebook to automatically text web or social leads.
- Texting leads for your spa or salon can drive new customers to book quickly thanks to the ease of the experience. Entice your leads with specials, promotions, and details about your services along with any pricing. You could also promote upcoming events, provide consultations, and more!
Sign up for a demo and explore how Gravity Forms can take your site to new heights. The demo lasts 7 days and is completely free to use.
If you feel that you don’t have time to integrate the SMS system on your website then I can do the integration on your site with just a $250 setup fee. You can contact me here
